Trichology appointments require a 50% deposit in advance.
When you make an appointment through our online scheduler, a 50 % deposit is required.
Deposits for consultations, and salon services are refundable as long as you let us know within 24 to 48 hours before your scheduled appointment. You can change an appointment scheduled with a deposit, for a future appointment as long as the new date is within one month from the original appointment date.
24 hour notice is required for all cancellations. Cancellations after 24 hours, or no-shows will be charged the full service price if the appointment is booked through our on line booking system.
Please arrive no more than 15 minutes late to your service appointment. To respect the time, and schedule of all our clients your appointment may be rescheduled if you arrive more than 15 minutes late.
Detangling Process Fee
Please come to the salon with your hair tangle free. Your hair should not be knotted or matted. Your hair should be free from styles that take extra time to take down such as hair extensions, braids, and twist.
There is a $25.00 to $35.00 additional fee to comb out tangles that take more than 15 minutes. If your hair is tangled, and you would like to get your hair done anyway, please let us know in advance so we can add more time to your service so the next client after you is not waiting longer than 15 minutes for their service to start.